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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Home

4/19/2018 (Permalink)

A Home is made up of more than walls, ceilings, floors, doors and windows…So much more.

It becomes a part of who we are, a place where life is shared with loved ones at the beginning of life, until often the end.

Our homes are full of special moments that are absorbed in memories not long forgotten, be it good or bad.  

Home is truly where our heart is.

When a Fire or Flood destroys a home, we lose a part of us. Everything that is guaranteed to be there when we returned at the end of our day has been washed away or went up in smoke.

No one is prepared for the mental stress this puts upon our shoulders.

That is why at SERVPRO of Greenville/Troy/Andalusia we are dedicated in seeing the person behind the disaster when we are called in to help.

We see a Home and not a house.

We see Entrepreneurs and not a business.

We see PEOPLE.

Our professional team is ready to assist you with cleanup, restoration and repair.

“Like it never even happened.”

From water leaks, storm damage, major flood, or fire and smoke damage, SERVPRO of Greenville/Troy/Andalusia will be there with you from the beginning …   Informing you of each necessary step until your home is restored.

24 Hour Emergency Water Damage Service

4/13/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Troy/Andalusia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

4/13/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. Greenville/Troy/Anadlusia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greenville/Troy/Andalusia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

4/13/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today!

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Troy/Andalusia and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Indoor Air Quality

4/13/2018 (Permalink)

Indoor air quality/environmental professionals evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Greenville/Troy/Andalusia can assist you in locating a qualified indoor air quality/environmental professional. 

SERVPRO of Greenville/Troy/Andalusia cares about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Greenville/Troy/Andalusia can safely restore your building to preloss condition. The need to address the presence of mold can be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO of Greenville/Troy/Andalusia does not interpret insurance policies or coverage; you must consult your insurance company to determine the scope of policy coverage. 

American Red Cross Weather Tips

4/13/2018 (Permalink)

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

 

Check out www.redcross.org for more information!

24 Hour Emergency Water Damage Service

4/13/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Troy/Andalusia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

4/13/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. Greenville/Troy/Anadlusia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greenville/Troy/Andalusia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

4/13/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today!

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Troy/Andalusia and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

American Red Cross Weather Tips

4/13/2018 (Permalink)

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

 

Check out www.redcross.org for more information!

Indoor Air Quality

4/13/2018 (Permalink)

Indoor air quality/environmental professionals evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Greenville/Troy/Andalusia can assist you in locating a qualified indoor air quality/environmental professional. 

SERVPRO of Greenville/Troy/Andalusia cares about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Greenville/Troy/Andalusia can safely restore your building to preloss condition. The need to address the presence of mold can be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO of Greenville/Troy/Andalusia does not interpret insurance policies or coverage; you must consult your insurance company to determine the scope of policy coverage. 

IICRC Certified Firm

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We provide immediate service day or night!

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville/Troy/Andalusia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 Residential Services

Whether your Greenville/Troy/Andalusia home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville/Troy/Andalusia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When Storms or Floods hit, SERVPRO is ready!

4/12/2018 (Permalink)

SERVPRO ofGreenville/Troy/Andalusia specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Greenville/Troy/Andalusia, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today!

Mold can spread through a home in as little as 48 hours!

4/12/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today!

Follow These Mold Safety Tips If You Suspect Mold

4/12/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Troy/Andalusia for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Troy/Andalusia specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today!

Conditions In Your City Might Be Right For Mold

4/12/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Troy/Andalusia to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today!!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Troy/Andalusia for mold remediation services.

IICRC Certified Firm

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold can spread through a home in as little as 48 hours!

4/12/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today!

Follow These Mold Safety Tips If You Suspect Mold

4/12/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Troy/Andalusia for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Greenville/Troy/Andalusia specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today!

Conditions In Your City Might Be Right For Mold

4/12/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Greenville/Troy/Andalusia to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today!!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Greenville/Troy/Andalusia for mold remediation services.

When Storms or Floods hit, SERVPRO is ready!

4/12/2018 (Permalink)

SERVPRO ofGreenville/Troy/Andalusia specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Greenville/Troy/Andalusia, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today!

We provide immediate service day or night!

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville/Troy/Andalusia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 Residential Services

Whether your Greenville/Troy/Andalusia home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville/Troy/Andalusia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

4/10/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville / Troy / Andalusia will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Wildfire Damage Event

4/10/2018 (Permalink)

The active wildfires in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Greenville / Troy / Andalusia we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Greenville / Troy / Andalusia is Here to Help®. 

About SERVPRO of Greenville / Troy / Andalusia

SERVPRO of Greenville / Troy / Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

4/10/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greenville / Troy / Andalusia will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Wildfire Damage Event

4/10/2018 (Permalink)

The active wildfires in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Greenville / Troy / Andalusia we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Greenville / Troy / Andalusia is Here to Help®. 

About SERVPRO of Greenville / Troy / Andalusia

SERVPRO of Greenville / Troy / Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage Events Present Unique Challenges

4/9/2018 (Permalink)

Flooding and water damage events at Greenville / Troy / Andalusia commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Greenville / Troy / Andalusia

SERVPRO of Greenville / Troy / Andalusia specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage Events Present Unique Challenges

4/9/2018 (Permalink)

Flooding and water damage events at Greenville / Troy / Andalusia commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Greenville / Troy / Andalusia

SERVPRO of Greenville / Troy / Andalusia specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

You Can Find Us on Social Media...

6/30/2017 (Permalink)

Community You Can Find Us on Social Media... Communicating.

They say that communication is the key to success, I agree. Without communication the world that we know ceases to exist. From the beginning of time, every living thing on Earth has used it in one shape or other, and it has consistently progressed throughout the years at an incalculable speed

If you don’t believe me, think about this scenario…

In the 1970s most of the population had a rotary telephone (We didn’t call them “phones”) and if we could not find a phone number in the local phone book (Thirty mile radius), we called an operator (A real person that answered when you dialed the Zero) and they found the number for us. (It also cost more if you couldn’t find a pen to write down the number and you wanted them to dial it for you.) If you didn’t get anyone to answer the phone (We couldn’t carry them around with us.) or if you received a busy signal (Yes, you had to wait your turn.) you dialed the number until your fingers gave out. (We didn’t have Answering Machines to leave a message.)

During the same time period, we wrote handwritten letters and sent them by the Postal Service. It would take days or weeks to communicate with each other…Even to someone across town.  

Now we have instantaneous communication less than forty years later.  You call someone and they will answer immediately; no matter where they are. You can send a letter and get a reply in less than a minute. We can communicate with family and friends around the world in an instant. Now Social Media has opened the door to conversing with people you don’t even know and from every corner of the earth.

Technology has opened a whole new world of communication and we are excited to be a part of it.

Communicating with our friends, family, and fellow citizens is very important to us.

It affords us the opportunity to become a better Company by listening to what you have to say…Not tomorrow or next week, but right now.

We’re excited to be on Facebook. www.facebook.com/SERVPROgta/

We are on Twitter. www.twitter.com/SERVPRO9950

Anytime you need us, we’ll be there in a flash.

You know who we are.

We specialize in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, and Pressure Washing in Troy, Greenville, Andalusia, Luverne and surrounding areas. 

You Can Find Us on Social Media...

6/30/2017 (Permalink)

Community You Can Find Us on Social Media... Communicating.

They say that communication is the key to success, I agree. Without communication the world that we know ceases to exist. From the beginning of time, every living thing on Earth has used it in one shape or other, and it has consistently progressed throughout the years at an incalculable speed

If you don’t believe me, think about this scenario…

In the 1970s most of the population had a rotary telephone (We didn’t call them “phones”) and if we could not find a phone number in the local phone book (Thirty mile radius), we called an operator (A real person that answered when you dialed the Zero) and they found the number for us. (It also cost more if you couldn’t find a pen to write down the number and you wanted them to dial it for you.) If you didn’t get anyone to answer the phone (We couldn’t carry them around with us.) or if you received a busy signal (Yes, you had to wait your turn.) you dialed the number until your fingers gave out. (We didn’t have Answering Machines to leave a message.)

During the same time period, we wrote handwritten letters and sent them by the Postal Service. It would take days or weeks to communicate with each other…Even to someone across town.  

Now we have instantaneous communication less than forty years later.  You call someone and they will answer immediately; no matter where they are. You can send a letter and get a reply in less than a minute. We can communicate with family and friends around the world in an instant. Now Social Media has opened the door to conversing with people you don’t even know and from every corner of the earth.

Technology has opened a whole new world of communication and we are excited to be a part of it.

Communicating with our friends, family, and fellow citizens is very important to us.

It affords us the opportunity to become a better Company by listening to what you have to say…Not tomorrow or next week, but right now.

We’re excited to be on Facebook. www.facebook.com/SERVPROgta/

We are on Twitter. www.twitter.com/SERVPRO9950

Anytime you need us, we’ll be there in a flash.

You know who we are.

We specialize in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, and Pressure Washing in Troy, Greenville, Andalusia, Luverne and surrounding areas. 

Grand Opening in Greenville

6/22/2017 (Permalink)

General Grand Opening in Greenville SERVPRO of GTA Specialists

A Journey begins with a single thought in your mind. It trudges along consecutively until that one extraordinary idea blossoms into a dream. That dream becomes a goal, and like all goals, we find the path that leads us to where we want to go…The unattainable, through hard work and determination, becomes the attainable.

Wesley and Micah Waddell had such a dream, a goal, a desire to be a part of the SERVPRO Community. The “Journey” they have traveled led them to this place…

Five Fifty Eight Greenville Bypass in Greenville, Alabama.

And on July 11, 2017, we will see their dream up close…Our Grand Opening.

It has been a six year journey, but we are finally where we need to be.

In place of an old warehouse, sits a stylish, restored commercial building with bright offices, a spacious warehouse, and surrounded by an assortment of SERVPRO ready vehicles outfitted with the latest technology and equipment.

SERVPRO of Greenville/Troy/Andalusia may reside in Greenville, but we are proud to service four Counties…Butler, Covington, Crenshaw and Pike.

Our team of qualified personnel is on call 24/7. 

Wesley and Micah Waddell, Owners

Michael Phelps, Troy Marketing Representative

Laurie Stillwell, Andalusia Marketing Representative

Lana Shannon Marketing Coordinator

Jennifer Taylor, Administrative Assistant

Jon Colquett, Construction Manager

Caleb Parsons, Production Manager

Diane Wilson, Fire Lead

Cyle Petty, Crew Chief

Hank Crenshaw, Production Technician

Walter Fountain, Production Technician

Tami Gartman, In House Construction

Lillie Mae Black, Cleaning Technician

AND…We can’t wait to meet you at our Grand-Opening. It is going to be a good, good day.

The Journey continues...

Grand Opening in Greenville

6/22/2017 (Permalink)

General Grand Opening in Greenville SERVPRO of GTA Specialists

A Journey begins with a single thought in your mind. It trudges along consecutively until that one extraordinary idea blossoms into a dream. That dream becomes a goal, and like all goals, we find the path that leads us to where we want to go…The unattainable, through hard work and determination, becomes the attainable.

Wesley and Micah Waddell had such a dream, a goal, a desire to be a part of the SERVPRO Community. The “Journey” they have traveled led them to this place…

Five Fifty Eight Greenville Bypass in Greenville, Alabama.

And on July 11, 2017, we will see their dream up close…Our Grand Opening.

It has been a six year journey, but we are finally where we need to be.

In place of an old warehouse, sits a stylish, restored commercial building with bright offices, a spacious warehouse, and surrounded by an assortment of SERVPRO ready vehicles outfitted with the latest technology and equipment.

SERVPRO of Greenville/Troy/Andalusia may reside in Greenville, but we are proud to service four Counties…Butler, Covington, Crenshaw and Pike.

Our team of qualified personnel is on call 24/7. 

Wesley and Micah Waddell, Owners

Michael Phelps, Troy Marketing Representative

Laurie Stillwell, Andalusia Marketing Representative

Lana Shannon Marketing Coordinator

Jennifer Taylor, Administrative Assistant

Jon Colquett, Construction Manager

Caleb Parsons, Production Manager

Diane Wilson, Fire Lead

Cyle Petty, Crew Chief

Hank Crenshaw, Production Technician

Walter Fountain, Production Technician

Tami Gartman, In House Construction

Lillie Mae Black, Cleaning Technician

AND…We can’t wait to meet you at our Grand-Opening. It is going to be a good, good day.

The Journey continues...

Tropical Storm Season

6/21/2017 (Permalink)

Storm Damage Tropical Storm Season Our Crew heading out to a storm damage.

 

Today, June 21, 2017, Tropical Storm Cindy is raking havoc on the Southeast with a large amount of rain embedded within its tentacles. It is an early storm for us and most of us won’t be ready to take it on.

It’s a good time to talk about the importance of Tropical Storm and Hurricane preparedness.

Did you know that twenty-nine Tropical Storms have caused chaos in Alabama in the last sixteen years? In one shape or other, a Tropical Depression, Storm or Hurricane has harmed our State and affected the people who live here. It is important to pay attention and be prepared for the next one…And the next.

At SERVPRO of Greenville/Troy/Andalusia we have seen firsthand the concern and dread that faces those that have weathered the storm, yet are faced with damage to manage each time we are called in to help restore businesses and residential homes. The only thing to lesson that mental load is to be resilient and have your “Plan of Action” in place before the storm.

Step One:        Listen to the weather forecast. If a Storm is out in the Gulf, be alert.

Step Two:        Call your insurance company and make sure your home or business is covered for storm/wind damage and/or flooding.

Step Three:      If your home or business is near a waterway, use sandbags to help protect your home from rising water.

Step Four:        Board or tape up your windows.

Step Five:        If you are faced with a small Tropical Depression or Storm and are not in a flood zone, wait it out, but make sure you have enough non-perishable food and water on hand.

Step Six:          Buy a generator in case of Electricity loss.

Step Seven:     Have emergency numbers stored in your phone.

Step Eight:       If you are faced with a Hurricane, no matter the size, have a plan already in place of where you will be staying until it passes.

Step Nine:        Make sure your vehicle has a full tank, and you have cash on hand.

Step Ten:         If you have pets, make sure they are part of your plans.

Step Eleven:    Above all else, keep your family, friends and yourself safe.

You can find more helpful hints on NOAA.com.

If you need us, call us and we’ll be on our way.

Tropical Storm Season

6/21/2017 (Permalink)

Storm Damage Tropical Storm Season Our Crew heading out to a storm damage.

 

Today, June 21, 2017, Tropical Storm Cindy is raking havoc on the Southeast with a large amount of rain embedded within its tentacles. It is an early storm for us and most of us won’t be ready to take it on.

It’s a good time to talk about the importance of Tropical Storm and Hurricane preparedness.

Did you know that twenty-nine Tropical Storms have caused chaos in Alabama in the last sixteen years? In one shape or other, a Tropical Depression, Storm or Hurricane has harmed our State and affected the people who live here. It is important to pay attention and be prepared for the next one…And the next.

At SERVPRO of Greenville/Troy/Andalusia we have seen firsthand the concern and dread that faces those that have weathered the storm, yet are faced with damage to manage each time we are called in to help restore businesses and residential homes. The only thing to lesson that mental load is to be resilient and have your “Plan of Action” in place before the storm.

Step One:        Listen to the weather forecast. If a Storm is out in the Gulf, be alert.

Step Two:        Call your insurance company and make sure your home or business is covered for storm/wind damage and/or flooding.

Step Three:      If your home or business is near a waterway, use sandbags to help protect your home from rising water.

Step Four:        Board or tape up your windows.

Step Five:        If you are faced with a small Tropical Depression or Storm and are not in a flood zone, wait it out, but make sure you have enough non-perishable food and water on hand.

Step Six:          Buy a generator in case of Electricity loss.

Step Seven:     Have emergency numbers stored in your phone.

Step Eight:       If you are faced with a Hurricane, no matter the size, have a plan already in place of where you will be staying until it passes.

Step Nine:        Make sure your vehicle has a full tank, and you have cash on hand.

Step Ten:         If you have pets, make sure they are part of your plans.

Step Eleven:    Above all else, keep your family, friends and yourself safe.

You can find more helpful hints on NOAA.com.

If you need us, call us and we’ll be on our way.

Loving Your Carpet...

6/13/2017 (Permalink)

Cleaning Loving Your Carpet... Cleaning an area rug.

At SERVPRO of Greenville/Troy/Andalusia, one of our specialties is cleaning carpets and rugs. A lot of people don’t know that about us. They think we are only the Fire and Water Restoration Experts that make it “Like it never even happened”.

Not only do we clean carpets and rugs, we clean floor tile and upholstery…And we have a team of experts that have been trained with the latest technology and equipment to turn dirty into clean.

Diane Wilson is our Cleaning Specialist. You will love her…Everyone does. In the last six years we haven't received one complaint about her abilities.

Diane is IICRC certified in Fire and Restoration Cleaning and currently holds the position as Crew Chief and Fire Lead. She is the reason that we have a well trained crew to service Butler, Crenshaw, Covington and Pike Counties in Alabama.

If someone at your home has been tracking Red Alabama Mud in on your carpet and you just don’t love the way it looks any longer…

Call us! Diane and her crew will make a point of removing it for you.

SERVPRO of Greenville/Troy/Andalusia specializes in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, Pressure Washing in Troy, Greenville, Andalusia and surrounding areas.   

What Is a Moisture Meter?

6/13/2017 (Permalink)

Water Damage What Is a Moisture Meter? Caleb showing us how the Moisture Meter picks up water in the board. (As an example)

At SERVPRO of Greenville/Troy/Andalusia, our Production Team stands prepared with the latest technology and equipment to solve any water damage scenario. Part of that technology lies within a handheld meter. It is called a Moisture Meter.

A Moisture Meter is used on various materials such as flooring, wood, drywall, etc. and we can use this instrument to help adjudicate the scope of the moisture content hidden beneath the surface of the objects that were touched by water.

If you asked yourself, “What is the importance of this?” I will explain why it’s not only important, but essential for the complete drying of your home or business after water damage.

In every scenario, water runs. It runs downhill, into cracks and crevices, absorbs into materials and sits there until someone cleans it up.

It has to be cleaned up…Each drop and then dried.

If not, then mold will begin to grow. Mold is not something you want behind your walls…It may affect your health.   

This is why the use of a Moisture Meter is one of our “go-to” tools. It allows us to see beyond what is visible with precise pin point accuracy to repair the damage done to your home or business and complete the process of drying out your home.

Like it never even happened.

SERVPRO of Greenville/Troy/Andalusia specializes in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, Pressure Washing in Troy, Greenville, Andalusia and surrounding areas. 

Loving Your Carpet...

6/13/2017 (Permalink)

Cleaning Loving Your Carpet... Cleaning an area rug.

At SERVPRO of Greenville/Troy/Andalusia, one of our specialties is cleaning carpets and rugs. A lot of people don’t know that about us. They think we are only the Fire and Water Restoration Experts that make it “Like it never even happened”.

Not only do we clean carpets and rugs, we clean floor tile and upholstery…And we have a team of experts that have been trained with the latest technology and equipment to turn dirty into clean.

Diane Wilson is our Cleaning Specialist. You will love her…Everyone does. In the last six years we haven't received one complaint about her abilities.

Diane is IICRC certified in Fire and Restoration Cleaning and currently holds the position as Crew Chief and Fire Lead. She is the reason that we have a well trained crew to service Butler, Crenshaw, Covington and Pike Counties in Alabama.

If someone at your home has been tracking Red Alabama Mud in on your carpet and you just don’t love the way it looks any longer…

Call us! Diane and her crew will make a point of removing it for you.

SERVPRO of Greenville/Troy/Andalusia specializes in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, Pressure Washing in Troy, Greenville, Andalusia and surrounding areas.   

What Is a Moisture Meter?

6/13/2017 (Permalink)

Water Damage What Is a Moisture Meter? Caleb showing us how the Moisture Meter picks up water in the board. (As an example)

At SERVPRO of Greenville/Troy/Andalusia, our Production Team stands prepared with the latest technology and equipment to solve any water damage scenario. Part of that technology lies within a handheld meter. It is called a Moisture Meter.

A Moisture Meter is used on various materials such as flooring, wood, drywall, etc. and we can use this instrument to help adjudicate the scope of the moisture content hidden beneath the surface of the objects that were touched by water.

If you asked yourself, “What is the importance of this?” I will explain why it’s not only important, but essential for the complete drying of your home or business after water damage.

In every scenario, water runs. It runs downhill, into cracks and crevices, absorbs into materials and sits there until someone cleans it up.

It has to be cleaned up…Each drop and then dried.

If not, then mold will begin to grow. Mold is not something you want behind your walls…It may affect your health.   

This is why the use of a Moisture Meter is one of our “go-to” tools. It allows us to see beyond what is visible with precise pin point accuracy to repair the damage done to your home or business and complete the process of drying out your home.

Like it never even happened.

SERVPRO of Greenville/Troy/Andalusia specializes in Fire Restoration, Water Restoration, Mold Mitigation, HVAC and Air Duct Cleaning, Carpet Cleaning, Upholstery Cleaning, Deodorization, Crime Scene, Vandalism and Biohazard Cleanup, Pressure Washing in Troy, Greenville, Andalusia and surrounding areas. 

Don’t Burn the Kitchen Down…

5/25/2017 (Permalink)

Fire Damage   Don’t Burn the Kitchen Down… Kitchen Fire

There is someone, somewhere or other, cooking dinner at this very moment. We do not know who or where, but I guarantee you someone is not paying attention to what they are doing and a flame has begun to flicker.

You can be an experienced Chef or someone that could not boil an egg if your life depended on it. Starting a fire in the kitchen can happen to all of us. No matter what side of the cake batter you are on. 

There are many reasons why…

DO NOT forget that you are deep frying French Fries when the phone rings and you get so caught up with the latest gossip that you sit down, put your feet up and wait until your fire alarm goes off before you remember them.

DO NOT try to impress a date or spouse with cooking skills that you do not possess. It is imperative not to try making a Banana Foster Flambé with liqueur that is one hundred twenty proof when you want to keep your kitchen in tip top condition. (SERVPRO of Greenville/Troy/Andalusia cannot even make your eyebrows “like it never even happened” if you try that stunt.)

DO NOT wait for a cleaning fairy to come wash the buildup of grease and oils in your oven, on the stove and/or the Grille.

DO NOT sit your toaster near the Kitchen curtains while you toast bread that you have impulsively buttered before hand.

The above is not meant to be comical.

It is meant to grab your attention for just a few moments…To make you think, reflect, and realize the dangers of not paying attention while you are working in the kitchen.

Life is demanding…Multi-tasking is how most of us live each day. So many things to do that we often forget the little details that can save us from a future disaster. Slow down.

If you need us, though, we are there. Visit our home page and click on the “Fire” link. It will guide you through what SERVPRO of Greenville/Troy/Andalusia can do for you.

Don’t Burn the Kitchen Down…

5/25/2017 (Permalink)

Fire Damage   Don’t Burn the Kitchen Down… Kitchen Fire

There is someone, somewhere or other, cooking dinner at this very moment. We do not know who or where, but I guarantee you someone is not paying attention to what they are doing and a flame has begun to flicker.

You can be an experienced Chef or someone that could not boil an egg if your life depended on it. Starting a fire in the kitchen can happen to all of us. No matter what side of the cake batter you are on. 

There are many reasons why…

DO NOT forget that you are deep frying French Fries when the phone rings and you get so caught up with the latest gossip that you sit down, put your feet up and wait until your fire alarm goes off before you remember them.

DO NOT try to impress a date or spouse with cooking skills that you do not possess. It is imperative not to try making a Banana Foster Flambé with liqueur that is one hundred twenty proof when you want to keep your kitchen in tip top condition. (SERVPRO of Greenville/Troy/Andalusia cannot even make your eyebrows “like it never even happened” if you try that stunt.)

DO NOT wait for a cleaning fairy to come wash the buildup of grease and oils in your oven, on the stove and/or the Grille.

DO NOT sit your toaster near the Kitchen curtains while you toast bread that you have impulsively buttered before hand.

The above is not meant to be comical.

It is meant to grab your attention for just a few moments…To make you think, reflect, and realize the dangers of not paying attention while you are working in the kitchen.

Life is demanding…Multi-tasking is how most of us live each day. So many things to do that we often forget the little details that can save us from a future disaster. Slow down.

If you need us, though, we are there. Visit our home page and click on the “Fire” link. It will guide you through what SERVPRO of Greenville/Troy/Andalusia can do for you.

Smoke & Fire Alarms are Important!

4/25/2017 (Permalink)

Fire Damage Smoke & Fire Alarms are Important! Get a Smoke & Fire Alarm Today.

In Alabama, there have been thirty deaths due to home fires so far this year. There were one hundred thirteen deaths in 2016.

In the United States, FEMA reports that eight hundred fifty-nine people have died so far this year in home fires, two thousand two hundred ninety-one people in 2016.

These numbers are down from the previous years, thirteen out of fourteen homes now have a working Smoke or Fire Detector/Alarm in their home, but the statistics continue to prove the importance, as over sixty percent of all fatalities stem from homes without one.

At SERVPRO of Greenville/Troy/Andalusia, we have seen what a house fire does to a home, a family, and there is enough heartache to deal with, without losing yourself or your loved ones. This is why we want to stress the importance of making sure you have a working Fire/Smoke Alarm in your home today. 

We can clean up after a fire, but we can’t bring your loved one back.  

How Smoke Alarms Work

Smoke and Fire Alarms use a sensor to pick up any traces of gasses, smoke or heat.

There are two types of Smoke Alarms (also called Smoke Detectors), that you can install in your home – Photoelectric and Ionization…Each with their own special capabilities. A Photoelectric Alarm is installed in the wiring with backup battery for when the power is out. These are more expensive, but can detect a slow, smoldering fire. (Great for kitchens and near bathrooms since it doesn’t pick up steam). An Ionization Alarm can be very inexpensive and allows you to install several throughout your home. (We’ll discuss this later) They will alert you in seconds of a fast moving fire.

Installing and Servicing

Fire and Smoke Alarms are easy to install. Just find the highest place on the ceiling or/and on a wall about four inches below the ceiling, and follow the directions included.  Smoke and Gasses rise, and you want them overhead.

Install one on every floor, including basement, and beside every bedroom in the house.

Check your batteries often and remember to replace the Unit every ten years.

Important Steps to Remember

When an alarm goes off at night, wake everyone up immediately and get out!

Remember to do a head count and make sure everyone is safe.

Do not run back in your home for anything that is not breathing.  

Use your cell phone or a neighbor’s phone to call the fire department.

Stay together while the fire is being put out.

And then, after the last smoldering flame is extinguished…

Call us.

SERVPRO of Greenville/Troy/Andalusia will do everything in our power to make it

“Like it Never Even Happened”.

 

Smoke & Fire Alarms are Important!

4/25/2017 (Permalink)

Fire Damage Smoke & Fire Alarms are Important! Get a Smoke & Fire Alarm Today.

In Alabama, there have been thirty deaths due to home fires so far this year. There were one hundred thirteen deaths in 2016.

In the United States, FEMA reports that eight hundred fifty-nine people have died so far this year in home fires, two thousand two hundred ninety-one people in 2016.

These numbers are down from the previous years, thirteen out of fourteen homes now have a working Smoke or Fire Detector/Alarm in their home, but the statistics continue to prove the importance, as over sixty percent of all fatalities stem from homes without one.

At SERVPRO of Greenville/Troy/Andalusia, we have seen what a house fire does to a home, a family, and there is enough heartache to deal with, without losing yourself or your loved ones. This is why we want to stress the importance of making sure you have a working Fire/Smoke Alarm in your home today. 

We can clean up after a fire, but we can’t bring your loved one back.  

How Smoke Alarms Work

Smoke and Fire Alarms use a sensor to pick up any traces of gasses, smoke or heat.

There are two types of Smoke Alarms (also called Smoke Detectors), that you can install in your home – Photoelectric and Ionization…Each with their own special capabilities. A Photoelectric Alarm is installed in the wiring with backup battery for when the power is out. These are more expensive, but can detect a slow, smoldering fire. (Great for kitchens and near bathrooms since it doesn’t pick up steam). An Ionization Alarm can be very inexpensive and allows you to install several throughout your home. (We’ll discuss this later) They will alert you in seconds of a fast moving fire.

Installing and Servicing

Fire and Smoke Alarms are easy to install. Just find the highest place on the ceiling or/and on a wall about four inches below the ceiling, and follow the directions included.  Smoke and Gasses rise, and you want them overhead.

Install one on every floor, including basement, and beside every bedroom in the house.

Check your batteries often and remember to replace the Unit every ten years.

Important Steps to Remember

When an alarm goes off at night, wake everyone up immediately and get out!

Remember to do a head count and make sure everyone is safe.

Do not run back in your home for anything that is not breathing.  

Use your cell phone or a neighbor’s phone to call the fire department.

Stay together while the fire is being put out.

And then, after the last smoldering flame is extinguished…

Call us.

SERVPRO of Greenville/Troy/Andalusia will do everything in our power to make it

“Like it Never Even Happened”.

 

Luverne Alabama In Storm Crosshairs

4/7/2017 (Permalink)

Storm Damage Luverne Alabama In Storm Crosshairs Luverne Alabama Tornado

 

SERVPRO of Greenville/Troy/Andalusia Storm Response Team sprang into action after an EF0 Tornado tore through the City of Luverne on Monday, April 3, 2017, leaving behind a trail of destruction.

When you call, we are there.

April is a beautiful month for Alabama. The sun shines, flowers bloom, grass grows and new life begins from a slow Spring rain, adding color and character to our landscape.

But with this, weather systems form and occasionally disrupt the beauty with damaging storms.

It happens every Spring.

And we should always be prepared.

It is important to us at SERVPRO that our neighbors, friends and families pay close attention to Weather Alerts and local Weather personnel during peak tornado season.

Let me go over a few important factors to remember.

 

According to the National Climatic Data Center

  1. We live in “Dixie Alley”. (The term "Dixie Alley" was coined by NSSFC director Allen Pearson after witnessing a tornado outbreak which included more than 9 long-track, violent tornadoes and killed 121 on February 21, 1971)
  2. Alabama is second only to Kansas in F5 Tornadoes.
  3. Alabama has suffered more fatalities than any other State except Texas and Mississippi.
  4. Alabama has two Tornado seasons. Spring and November-December.   

Therefore, it is of utmost importance that we pay attention to an Alabama approaching Storm.

Important tips to Remember. 

  1. Be alert for changing weather conditions.
  2. Listen to TV, Radio and local authorities.
  3. Own a weather radio for up to the minute warnings.

What to look for:

  1. Low, or layered clouds that appear to be moving in opposite directions or rotating.
  2. Sudden dark sky. (often w/ an orange or green glow)
  3. A loud continuous roar/approaching train (sound) 

Be prepared to take cover immediately.

  

  1. Have a pre-planned shelter to go to if you live in a Mobile Home.
  2. Go to a storm shelter, basement or the most interior room in your home, away from any outside walls or windows.
  3. If you are driving a car do not try to outrun a tornado. Find the nearest building and shelter in the lowest level. If you cannot find a building, lay flat in a ditch. (Be aware of any flooding or flying debris)

 

After the storm has passed:

 

  1. Make sure everyone is okay.
  2. Check for any damage to your home or property.
  3. Call 911 or your local Police if you see downed power lines.

 

We at SERVPRO of Greenville/Troy/Andalusia understand how frustrating it can be to go through a Southern spring storm that leaves behind its wake a devastating amount of water and storm damage to your home or business.

Therefore, we stand “At the Ready”!

“Like it never even happened”.

 

 

 

 

 

 

Luverne Alabama In Storm Crosshairs

4/7/2017 (Permalink)

Storm Damage Luverne Alabama In Storm Crosshairs Luverne Alabama Tornado

 

SERVPRO of Greenville/Troy/Andalusia Storm Response Team sprang into action after an EF0 Tornado tore through the City of Luverne on Monday, April 3, 2017, leaving behind a trail of destruction.

When you call, we are there.

April is a beautiful month for Alabama. The sun shines, flowers bloom, grass grows and new life begins from a slow Spring rain, adding color and character to our landscape.

But with this, weather systems form and occasionally disrupt the beauty with damaging storms.

It happens every Spring.

And we should always be prepared.

It is important to us at SERVPRO that our neighbors, friends and families pay close attention to Weather Alerts and local Weather personnel during peak tornado season.

Let me go over a few important factors to remember.

 

According to the National Climatic Data Center

  1. We live in “Dixie Alley”. (The term "Dixie Alley" was coined by NSSFC director Allen Pearson after witnessing a tornado outbreak which included more than 9 long-track, violent tornadoes and killed 121 on February 21, 1971)
  2. Alabama is second only to Kansas in F5 Tornadoes.
  3. Alabama has suffered more fatalities than any other State except Texas and Mississippi.
  4. Alabama has two Tornado seasons. Spring and November-December.   

Therefore, it is of utmost importance that we pay attention to an Alabama approaching Storm.

Important tips to Remember. 

  1. Be alert for changing weather conditions.
  2. Listen to TV, Radio and local authorities.
  3. Own a weather radio for up to the minute warnings.

What to look for:

  1. Low, or layered clouds that appear to be moving in opposite directions or rotating.
  2. Sudden dark sky. (often w/ an orange or green glow)
  3. A loud continuous roar/approaching train (sound) 

Be prepared to take cover immediately.

  

  1. Have a pre-planned shelter to go to if you live in a Mobile Home.
  2. Go to a storm shelter, basement or the most interior room in your home, away from any outside walls or windows.
  3. If you are driving a car do not try to outrun a tornado. Find the nearest building and shelter in the lowest level. If you cannot find a building, lay flat in a ditch. (Be aware of any flooding or flying debris)

 

After the storm has passed:

 

  1. Make sure everyone is okay.
  2. Check for any damage to your home or property.
  3. Call 911 or your local Police if you see downed power lines.

 

We at SERVPRO of Greenville/Troy/Andalusia understand how frustrating it can be to go through a Southern spring storm that leaves behind its wake a devastating amount of water and storm damage to your home or business.

Therefore, we stand “At the Ready”!

“Like it never even happened”.

 

 

 

 

 

 

New Location

3/2/2017 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is well on it's way to moving into the new location on Greenville Bypass.  We are happy to share some progressive photos of what is going on.  We were thrilled to have the opportunity to take an old dilapidated building in the City Limits of Greenville, AL and transform it into something new, and bring it back to life!  We can't wait to share the finished product.

Please visit our photo gallery to view pictures of the progress we are making.

New Location

3/2/2017 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is well on it's way to moving into the new location on Greenville Bypass.  We are happy to share some progressive photos of what is going on.  We were thrilled to have the opportunity to take an old dilapidated building in the City Limits of Greenville, AL and transform it into something new, and bring it back to life!  We can't wait to share the finished product.

Please visit our photo gallery to view pictures of the progress we are making.

SERVPRO of Greenville/Troy/Andalusia is Expanding

2/15/2017 (Permalink)

We are happy to announce our expansion!  We are soon going to be moving to a new location, 558 Greenville Bypass, Greenville, AL  36037.  We will have a beautiful new office and warehouse space.  We will be better able to serve our customers in Butler, Crenshaw, Pike and Covington County.

We cannot wait to invite everyone to our Grand Opening and be able to share photos very soon. 

SERVPRO of Greenville/Troy/Andalusia is Expanding

2/15/2017 (Permalink)

We are happy to announce our expansion!  We are soon going to be moving to a new location, 558 Greenville Bypass, Greenville, AL  36037.  We will have a beautiful new office and warehouse space.  We will be better able to serve our customers in Butler, Crenshaw, Pike and Covington County.

We cannot wait to invite everyone to our Grand Opening and be able to share photos very soon. 

IICRC Certified Firm

2/9/2016 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. The IICRC sets the gold standards for the Cleaning and Remediation industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (http://www.IICRC.org).


”IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.


"IICRC Certified Firms must:


"• Present accurate information to consumers and conduct business with honesty and integrity.


"• Require a technician on all jobs who has been formally trained and passed all required tests.


"• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.


"• Maintain liability insurance to protect all parties in the event of an accident.


"• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.


"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC-certified service professionals is specified in leading manufacturers’ maintenance brochures and warranties.”


SERVPRO of Greenville/Troy/Andalusia is honored to count it among the select organizations to receive this certification.

IICRC Certified Firm

2/9/2016 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. The IICRC sets the gold standards for the Cleaning and Remediation industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (http://www.IICRC.org).


”IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.


"IICRC Certified Firms must:


"• Present accurate information to consumers and conduct business with honesty and integrity.


"• Require a technician on all jobs who has been formally trained and passed all required tests.


"• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.


"• Maintain liability insurance to protect all parties in the event of an accident.


"• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.


"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC-certified service professionals is specified in leading manufacturers’ maintenance brochures and warranties.”


SERVPRO of Greenville/Troy/Andalusia is honored to count it among the select organizations to receive this certification.

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