Recent Posts

American Red Cross Home Fire Campaign

4/25/2018 (Permalink)

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25%.

On average:

  • 7 people die every day from a home fire, most impacting children and the elderly
  • 36 people suffer injuries as a result of home fires every day
  • Over $7 billion in property damage occurs every year

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. The American Red Cross wants to improve the odds and save lives- that’s why we launched our Home Fire Campaign in 2014.

A critical part of the campaign is Sound the Alarm, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers:

  • Canvass at-risk neighborhoods
  • Install free smoke alarms
  • Replace batteries in existing alarms
  • Provide fire prevention and safety education

 

In just three years, our home visits have accomplished so much, including the installation of more than 1 million smoke alarms and preparing more than 1 million people against home fires.

Join us April 28 through May 13 on a Sound the Alarm home visit in your community, where teams of volunteers will be installing 100,000 free smoke alarms in more than 100 cities across the U.S. Together, we can save lives!

Check out www.redcross.org/sound-the-alarm for more information and how to help in YOUR community!!

Storm Damage at School

4/19/2018 (Permalink)

What does it mean to feel proud?

Is pride only something that makes you feel good inside, your heart soaring, swelling with an emotion that just has to bubble up and flow over so those around us can see?

I think so!


At SERVPRO of Greenville/Troy/Andalusia everything we do gives us a certain amount of pride, but it is those special things we do, certain tasks, jobs, that jolts our pride up another level or two.


This is one of those times.


Don’t get me wrong, we love helping everyone in our Community.


There is no job too small or too large to lessen the pride we feel after we have finished restoring your home or business...Giving you peace of mind.


We give you our very best each and every time.


But this last week we had the opportunity to help restore the very bedrock of a Community…A school.


A school houses a Community’s most precious gift…Our children.


They are our future. 
The ones that grow to one day take our place in society and help the next generation learn and succeed, so they in turn, can replace themselves and carry on a love for our home town.


When a storm brought water and destruction to one of our own schools last week, SERVPRO of Greenville/Troy/Andalusia didn’t hesitate to help restore a building that houses our children for seven to eight hours a day.


When you are dealing with water damage, immediate action is crucial. SERVPRO responded immediately and used advanced equipment and techniques to remove the water quickly. We closely monitored and documented the drying process to verify the School was dried properly and thoroughly.


“Like it never even happened.”


So proud? Yes!


We can sleep in peace knowing that our children won't have to suffer through a disaster any more than they had to.


Our children ARE our Community!

Home

4/19/2018 (Permalink)

A Home is made up of more than walls, ceilings, floors, doors and windows…So much more.

It becomes a part of who we are, a place where life is shared with loved ones at the beginning of life, until often the end.

Our homes are full of special moments that are absorbed in memories not long forgotten, be it good or bad.  

Home is truly where our heart is.

When a Fire or Flood destroys a home, we lose a part of us. Everything that is guaranteed to be there when we returned at the end of our day has been washed away or went up in smoke.

No one is prepared for the mental stress this puts upon our shoulders.

That is why at SERVPRO of Greenville/Troy/Andalusia we are dedicated in seeing the person behind the disaster when we are called in to help.

We see a Home and not a house.

We see Entrepreneurs and not a business.

We see PEOPLE.

Our professional team is ready to assist you with cleanup, restoration and repair.

“Like it never even happened.”

From water leaks, storm damage, major flood, or fire and smoke damage, SERVPRO of Greenville/Troy/Andalusia will be there with you from the beginning …   Informing you of each necessary step until your home is restored.

24 Hour Emergency Water Damage Service

4/13/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Greenville/Troy/Andalusia has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

4/13/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. Greenville/Troy/Anadlusia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greenville/Troy/Andalusia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

4/13/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today!

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greenville/Troy/Andalusia and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Indoor Air Quality

4/13/2018 (Permalink)

Indoor air quality/environmental professionals evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Greenville/Troy/Andalusia can assist you in locating a qualified indoor air quality/environmental professional. 

SERVPRO of Greenville/Troy/Andalusia cares about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Greenville/Troy/Andalusia can safely restore your building to preloss condition. The need to address the presence of mold can be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO of Greenville/Troy/Andalusia does not interpret insurance policies or coverage; you must consult your insurance company to determine the scope of policy coverage. 

American Red Cross Weather Tips

4/13/2018 (Permalink)

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

 

Check out www.redcross.org for more information!

IICRC Certified Firm

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Greenville/Troy/Andalusia

SERVPRO of Greenville/Troy/Andalusia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We provide immediate service day or night!

4/12/2018 (Permalink)

SERVPRO of Greenville/Troy/Andalusia provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Greenville/Troy/Andalusia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 Residential Services

Whether your Greenville/Troy/Andalusia home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Greenville/Troy/Andalusia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration