Recent Posts

WHY SERVPRO?

6/4/2018 (Permalink)

In early October, a pipe broke in the ceiling over the weekend, causing water to flood and damage much of our 5,000 sq. ft. training center. We had a leadership seminar scheduled there in just a few days with clients flying in from as far as Australia. Our property manager called SERVPRO® and I coordinated with the local Franchise to work out the repairs to be done to our offices. The crew chief and his staff were prompt, professional and kept every commitment they made to us. This was essential as our offices are called “The Elite Center” because of the high-end furnishings and decor we have throughout. They listened and understood the importance of our deadlines and were able to get the offices in working order for the upcoming seminar, and then returned to do the “heavy lifting” and complete the work for an even larger seminar that began in three weeks: all was done on time. I have purposely waited to make sure all the repairs they did held up before writing you, and to see if we have any aftercare problems that we’d need addressed, but there weren’t any. They got it right the first time. As you’re aware, the stress one endures going through a catastrophic loss experience can either be elevated or diminished, based on the quality of the people one is working with to rectify the matter. To that end, SERVPRO® excelled. I recommend them to everyone I find that needs their services, and will continue to do so.

-Dave, CA

Hurricane Preparedness

6/4/2018 (Permalink)

It may seem early, but hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30. Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall. Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

Real Customer Testimonials

6/4/2018 (Permalink)

We are delighted with SERVPRO’s efforts to put our home back in order, making it ready for rebuilding. The SERVPRO® team relieved our high anxiety, letting us know we were in capable hands. Hearing the team of ladies laughing while they worked hard at their tasks made me feel our place, though damaged and long from return, was once again a home. From our Project Manager down to each team member, I was treated with enthusiastic respect. Communication was open and free-flowing, even as I asked a zillion questions. Never a falter in getting good and clear answers. The work was hard, hot, and difficult, but no one backed away or slacked off, always carrying on in a professional manner. All the team members treated me as a friend, with warm greetings each morning and including me in some laughs at the end of each day. I can’t find words to express how your team of professionals made me feel comfortable and well cared for. These days it is very uncommon to find “customer-focused” businesses (not just in words but in actions), even more rare for employees to extend their company’s strategy, even when face-to-face with the customer especially during such trying and anxious times for the customers.

—Charles and Sena, Texas

Be Prepared!

6/4/2018 (Permalink)

Be prepared to weather the storm with the FEMA App. This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers. This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

We are always here to help in case of emergency 24/7 365 - yes even holidays! 

Smoke Webs

5/25/2018 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

https://www.statefarm.com/simple-insights/planning/3-business-fire-prevention-tips

American Red Cross Home Fire Campaign

4/25/2018 (Permalink)

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25%.

On average:

  • 7 people die every day from a home fire, most impacting children and the elderly
  • 36 people suffer injuries as a result of home fires every day
  • Over $7 billion in property damage occurs every year

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. The American Red Cross wants to improve the odds and save lives- that’s why we launched our Home Fire Campaign in 2014.

A critical part of the campaign is Sound the Alarm, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers:

  • Canvass at-risk neighborhoods
  • Install free smoke alarms
  • Replace batteries in existing alarms
  • Provide fire prevention and safety education

 

In just three years, our home visits have accomplished so much, including the installation of more than 1 million smoke alarms and preparing more than 1 million people against home fires.

Join us April 28 through May 13 on a Sound the Alarm home visit in your community, where teams of volunteers will be installing 100,000 free smoke alarms in more than 100 cities across the U.S. Together, we can save lives!

Check out www.redcross.org/sound-the-alarm for more information and how to help in YOUR community!!

American Red Cross Home Fire Campaign

4/25/2018 (Permalink)

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25%.

On average:

  • 7 people die every day from a home fire, most impacting children and the elderly
  • 36 people suffer injuries as a result of home fires every day
  • Over $7 billion in property damage occurs every year

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. The American Red Cross wants to improve the odds and save lives- that’s why we launched our Home Fire Campaign in 2014.

A critical part of the campaign is Sound the Alarm, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers:

  • Canvass at-risk neighborhoods
  • Install free smoke alarms
  • Replace batteries in existing alarms
  • Provide fire prevention and safety education

 

In just three years, our home visits have accomplished so much, including the installation of more than 1 million smoke alarms and preparing more than 1 million people against home fires.

Join us April 28 through May 13 on a Sound the Alarm home visit in your community, where teams of volunteers will be installing 100,000 free smoke alarms in more than 100 cities across the U.S. Together, we can save lives!

Check out www.redcross.org/sound-the-alarm for more information and how to help in YOUR community!!

Storm Damage at School

4/19/2018 (Permalink)

What does it mean to feel proud?

Is pride only something that makes you feel good inside, your heart soaring, swelling with an emotion that just has to bubble up and flow over so those around us can see?

I think so!


At SERVPRO of Greenville/Troy/Andalusia everything we do gives us a certain amount of pride, but it is those special things we do, certain tasks, jobs, that jolts our pride up another level or two.


This is one of those times.


Don’t get me wrong, we love helping everyone in our Community.


There is no job too small or too large to lessen the pride we feel after we have finished restoring your home or business...Giving you peace of mind.


We give you our very best each and every time.


But this last week we had the opportunity to help restore the very bedrock of a Community…A school.


A school houses a Community’s most precious gift…Our children.


They are our future. 
The ones that grow to one day take our place in society and help the next generation learn and succeed, so they in turn, can replace themselves and carry on a love for our home town.


When a storm brought water and destruction to one of our own schools last week, SERVPRO of Greenville/Troy/Andalusia didn’t hesitate to help restore a building that houses our children for seven to eight hours a day.


When you are dealing with water damage, immediate action is crucial. SERVPRO responded immediately and used advanced equipment and techniques to remove the water quickly. We closely monitored and documented the drying process to verify the School was dried properly and thoroughly.


“Like it never even happened.”


So proud? Yes!


We can sleep in peace knowing that our children won't have to suffer through a disaster any more than they had to.


Our children ARE our Community!

Home

4/19/2018 (Permalink)

A Home is made up of more than walls, ceilings, floors, doors and windows…So much more.

It becomes a part of who we are, a place where life is shared with loved ones at the beginning of life, until often the end.

Our homes are full of special moments that are absorbed in memories not long forgotten, be it good or bad.  

Home is truly where our heart is.

When a Fire or Flood destroys a home, we lose a part of us. Everything that is guaranteed to be there when we returned at the end of our day has been washed away or went up in smoke.

No one is prepared for the mental stress this puts upon our shoulders.

That is why at SERVPRO of Greenville/Troy/Andalusia we are dedicated in seeing the person behind the disaster when we are called in to help.

We see a Home and not a house.

We see Entrepreneurs and not a business.

We see PEOPLE.

Our professional team is ready to assist you with cleanup, restoration and repair.

“Like it never even happened.”

From water leaks, storm damage, major flood, or fire and smoke damage, SERVPRO of Greenville/Troy/Andalusia will be there with you from the beginning …   Informing you of each necessary step until your home is restored.

Storm Damage at School

4/19/2018 (Permalink)

What does it mean to feel proud?

Is pride only something that makes you feel good inside, your heart soaring, swelling with an emotion that just has to bubble up and flow over so those around us can see?

I think so!


At SERVPRO of Greenville/Troy/Andalusia everything we do gives us a certain amount of pride, but it is those special things we do, certain tasks, jobs, that jolts our pride up another level or two.


This is one of those times.


Don’t get me wrong, we love helping everyone in our Community.


There is no job too small or too large to lessen the pride we feel after we have finished restoring your home or business...Giving you peace of mind.


We give you our very best each and every time.


But this last week we had the opportunity to help restore the very bedrock of a Community…A school.


A school houses a Community’s most precious gift…Our children.


They are our future. 
The ones that grow to one day take our place in society and help the next generation learn and succeed, so they in turn, can replace themselves and carry on a love for our home town.


When a storm brought water and destruction to one of our own schools last week, SERVPRO of Greenville/Troy/Andalusia didn’t hesitate to help restore a building that houses our children for seven to eight hours a day.


When you are dealing with water damage, immediate action is crucial. SERVPRO responded immediately and used advanced equipment and techniques to remove the water quickly. We closely monitored and documented the drying process to verify the School was dried properly and thoroughly.


“Like it never even happened.”


So proud? Yes!


We can sleep in peace knowing that our children won't have to suffer through a disaster any more than they had to.


Our children ARE our Community!